Askneo Helps Small Businesses Personalize Customer Engagement Through Texting

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Below is our recent interview with Guillermo Vizcaino, VP of Growth at Askneo:

Q: Could you provide our readers with a brief introduction to your company?

A: Askneo is the best keyword texting solution in the market because it helps smalls businesses and startups to create real human experiences in seconds and increase sales through SMS. Askneo is led by Lio Slama, CEO and Cofounder, and it is part of the Techstars, JVP Hub and Columbia Startup Lab ecosystems. No matter where we are, most companies force customers to call, wait on hold, worry about a call back, get transferred 3 times, send countless emails, fill forms, or use an online chat not knowing if we can navigate away from the page. So Lio started Askneo to help businesses simplify their customer service through texting, become more personal and grow into a more friendly brand.

Q: Any highlights on your recent announcement?

A: We just announce Askneo’s integration with hundreds of platforms, making it easy to synchronize with most ecosystems such as HubSpot, Shopify, Magento, WooCommerce and many more. You can also download our mobile app to answer customers on the go and close deals in real time.

Q: Can you give us more insights into your offering?

A: Askneo helps you drive sales up to 40X, save you time and money by centralizing marketing and customer success, and grow with peace of mind by building authentic relationships at scale. Our mission is to help small business owners and startups grow by simplifying customer engagement. Our vision is to make relationships between businesses and customers more authentic and personal. You can always text WIN to (917) 451 5515 for a chance to get free texting for a year and also to check out our free trial.

Q: What can we expect from your company in next 6 months? What are your plans?

A: We will raise more money in the following months from our investors in order to increase our reach and take the company to the next level. We are planning to launch new features and ways to use our bot to leverage engagement and demand generation tactics for our customers.

Q: What is the best thing about your company that people might not know about?

A: The whole concept of Askneo comes from “The Matrix” because we wanted to create a product that could really help businesses to connect with their customers in an authentic way and set them free from the spammy marketing world.

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