Below is our recent interview with Alan Brynjolfsson, Founder & CEO at VOLT® Lighting:
Q: Could you provide our readers with a brief introduction to your company?
A: VOLT® Lighting is our industry’s original disrupter. We brought pro-grade brass landscape lighting online via a factory-direct model that cut out all the middlemen in prograde lighting distribution. We were able to bring high-quality for a lower price and with the ease of e-commerce shopping. We have built VOLT® to being the largest manufacturer of landscape lighting in country. With our economies of scale, we are open 7 days a week, all orders ship same-day, and all products have a lifetime guarantee. However, it is our outstanding that customer service is what has given us the huge following and stellar reputation that fuels our growth. From VOLT®, we branched out in AMP® (contractor only brand), VOLT Grow® (indoor horticulture lighting brand), and also entered the pool & spa industry with lighting solutions.
Q: Any highlights on your recent announcement?
A: VOLT® has lead the industry with innovation with our products, model, technology, customer service, and now we are doing it with our employees by offering the highest wages. We are expanding and it is important to both retain our great talent and to attract the best talent out there. We look at this wage increase as an investment in our most valuable asset– our people.
Q: Can you give us more insights into your offering?
A: We are proactive as a company in everything we do. I saw wage inflation coming and I decided to get ahead of the curve and make a large bump to having our starting wage double what others in our area are paying. We expect our employees to deliver the best service to our customers and it only makes sense to compensate them accordingly. As an owner, I am truly happy to invest in our employees and am grateful for the team for our success.
Q: What can we expect from your company in next 6 months? What are your plans?
A: We continue to grow rapidly and we have massive expansion on all fronts. We are opening up our 5th and largest distribution center in Nashville, TN next month, and we are expanding staff and product offerings on all fronts. RGB, color, and smart controls are a large growth area for us.
Q: What is the best thing about your company that people might not know about?
A: We have the largest inventory of pro-grade landscape lighting in the world with warehouses across the country. We are faster than Amazon. All orders ship same day and the majority reach the customer the next day via UPS ground with free shipping. But VOLT® is only a part of our business. We also have the AMP® brand, which is for the trade, contractors and professionals, VOLT Grow® for the commercial indoor horticulture, and a complete line of pool & spa lighting. But the single best thing is that we have the greatest reviews and customer satisfaction of any large company that I have ever witnessed. Our 12,500 5-Star Google reviews (out of 13,000 total reviews) and our world class Net Promoter Score of 87 are what make me most proud— because happy customers mean we are doing our job well.